27° F

Delta apologizes for H8GAYS confirmation code

Published On: Dec 18 2013 10:17:59 AM CST   Updated On: Dec 18 2013 11:23:38 AM CST
Delta Airlines jet, airplane

Eric Miller/Reuters

Delta Airlines is apologizing after issuing a boarding pass with the confirmation code H8GAYS.

Jeff White, a student at the University of West Florida, discovered the code after checking in for his flight earlier this month.

"At first I didn’t think I read it right," he told the Washington Post. "I was worried that another customer might think I somehow picked that code. If I were a gay male, I might have thought that a Delta worker purposely gave me that code, and that would have made me extremely uncomfortable."

Delta Air Lines apologized for any "concern or misunderstanding," but insisted that the confirmation codes "are computer-generated and are completely random."

"We will make every effort to ensure that a similar combination does not occur in the future," airline spokesman Russell Cason told The Telegraph.

White said he was surprised Delta hadn't blocked such combinations as a possibility.


The views expressed are not those of this company or its affiliated companies. Please note by clicking on "Post" you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms.

blog comments powered by Disqus